The Voima Group Canada Inc. ("The Voima Group","Voima," "we," "our," or "us") is an Ontario-based marketing and communications agency. We are committed to protecting the privacy of individuals whose personal information we collect and use in the course of our business activities.

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This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

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If you have questions about this policy or your personal information, please contact:

The Voima Group Canada Inc.
1012 Redner Road, Algonquin Highlands, ON K0M 1S0
Email: digital@voimagroup.ca

We may collect the following types of personal information:

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Information You Provide:

• Name

• Email address

• Phone number

• Business name

• Information submitted through website forms

• Information provided through email communications

• Billing and payment information for clients

Automatically Collected Information:

• IP address

• Browser type

• Device information

• Pages visited on our website

• Form submission metadata

We collect only the information necessary to operate our business and deliver our services.

We collect personal information:

• Through contact forms on our website

• When you contact us by email or phone

• When you subscribe to our newsletter

• When you engage us for marketing or communications services

• Through invoicing and billing processes

• Through website analytics and cookies

We collect and use personal information to:

• Respond to inquiries

• Communicate with prospective and current clients

• Provide marketing and communications services

• Manage client relationships

• Issue invoices and process payments

• Send newsletters and business updates with consent

• Improve our website and services

• Comply with legal and accounting requirements

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We do not sell personal information.

By providing us with your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, please contact us at digital@voimagroup.ca. Marketing emails include an unsubscribe option.

We may share personal information with trusted third-party service providers that assist us in operating our business and delivering services.

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These may include:

• Wix for website hosting and form processing

• Mailchimp for email marketing

• QuickBooks for accounting and invoicing

• Design, communications, analytics, and other business software tools used in the course of delivering services

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We may also share information with third-party platforms selected in collaboration with our clients when required to deliver marketing or communications services. Some service providers may store or process personal information outside of Canada. When information is processed outside Canada, it may be subject to the laws of those jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place. We may disclose personal information if required by law.

Our website may use cookies and similar technologies to improve functionality and analyze site traffic. You may adjust your browser settings to refuse cookies. Disabling cookies may affect certain features of the website.

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Access to personal information is limited to those who require it for legitimate business purposes.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and business requirements. When information is no longer required, it is securely deleted or destroyed.

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete. Requests can be made by contacting digital@voimagroup.ca. We may require identity verification before providing access.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted indicates acceptance of the updated policy.